QUALITY POLICY



Commitment to efficiency and quality

In ANF AC we are aware that the needs of our customers are the exact measure for the quality of our customer service. Satisfaction is the key to the success of our company, and we try to get the customer back to us and not to the product we sold.

Therefore, it is our primary goal to meet the demands of our customers in terms of product quality, diligent service, kindness in the treatment, honest advice and faithful compliance with the commitment of error-free supply. It is of greater importance to improve every aspect on a daily basis and introduce innovations as the best means to maintain customer loyalty.

Recognized AR employees are the most important capital of our company. We assume the responsibility of providing them with adequate training, providing them with all the necessary tools and means of work, as well as creating optimal professional relationships with them. We take care of these resources by giving them the important strategic value they have.

Both as an individual or as a member of a team, we are responsible for our actions and the results that come from them. Full knowledge of the responsibilities that the position implies and the responsibilities assumed by the Organization as a Certification Services Provider is essential. Each process in which we intervene is regulated by legal and technical norms that is necessary to know and respect.

The work environment is a primary factor in promoting positive communication and dedication of our workers. It is one of our objectives to ensure health and well-being of all of them. Respect for personal fulfillment through a professional activity is a priority objective for the Organization.

The sum of intelligences gives rise to a greater intelligence and to achieve this the involvement of all the people who are part of the Organization is necessary.

This is only possible through the correct assessment of the effort, providing opportunities in an equitable manner, providing sufficient autonomy so that each one can perceive the fruit of their work, while the Organization gives priority to honest and transparent support among colleagues, and a global vision of all the processes that make up our service.

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