PRODUCTS
eBurofax
Certified Delivery
What is eBurofax?
Being able to prove that a communication has taken place is sometimes even more important than the communication itself. In an increasingly digitalized society, communications and the collection of evidence that guarantee full effectiveness and legal certainty are becoming ever more relevant.
eBurofax is ANF AC’s registered trademark for packaged Certified Electronic Delivery services, which bring traditional services such as Certified Delivery and Burofax into the digital environment, without the need to assume high costs or waste time in their management.
Leave behind traditional methods that consume large amounts of time and resources.
By applying Qualified Trust Services, you can carry out certified communications with the same legal guarantees while achieving significant resource savings — all from your own premises.
Leave behind traditional methods that consume large amounts of time and resources
By applying Qualified Trust Services, you can carry out certified communications with the same legal guarantees while achieving significant resource savings — all from your own premises.
Leave behind traditional methods that consume large amounts of time and resources
By applying Qualified Trust Services, you can carry out certified communications with the same legal guarantees while achieving significant resource savings — all from your own premises.
What is eBurofax used for?
It enables the sending of electronic communications and documents, certifying—just like its physical counterparts—the integrity of the content, the identity of both sender and recipient, and the exact time of delivery.
It allows professional offices as well as organizations of any size to send certified communications via email and SMS from their own premises, with no delays, no complications, and no prohibitive costs. All with full legal certainty and effectiveness
It enables certification of the sending, integrity, and receipt of:
Certified SMS
Certified Email
Evidentiary Document and Audit Trails
The set of digital evidence collected in each transaction is included in an evidentiary document, authenticated and electronically sealed by ANF Certification Authority.
Advantages of using eBurofax
Accessible
Access from any computer terminal, with no need for installation, registration, or sign-up by the recipient
Evidence
Delivery and issuance of proof within minutes.
Cost Savings
The most competitive price on today’s market.
Bulk Sending
Send in bulk batches with the option to include attachments.
Real-Time Tracking
Check delivery tracking in real time.
Legal Validity
The evidence and evidentiary documents can be used as proof in legal proceedings.
Attach Documents
Available for both SMS and email modes.
eIdentification
Request recipient identification for the communication.
Delivery and Access Modes
API Mode
SaaS Platform
How does it work?
Certified Email
SMS certificado
Most Common Use Cases
Manage and digitize your sales team’s simplified invoices.
Notify terminations, renewals, or contractual changes with full traceability and legal evidence in the event of disputes.
Notify terminations, renewals, or contractual changes with full traceability and legal evidence in the event of disputes.
Incorporate certified delivery into administrative processes, ensuring traceability and regulatory compliance
Send offers, contracts, or important communications to clients with proof of delivery, reducing risks and accelerating closings.
Ensure the delivery of official notices to students, families, and teaching staff, with read-status tracking.
Enable the communication of cancellations, consents, or reminders with full legal certainty and complete delivery traceability.
Digitize official notifications with legal validity, streamlining processes and ensuring proper receipt by citizens.
Certify the sending of documents, notifications, or requirements with legal proof of delivery, useful in litigation or judicial proceedings.
Legal framework underpinning the service
ANF AC in compliance with:
Regulation (EU) 910/2014 (eIDAS)
Electronic identification and trust services for electronic transactions
Law 59/2003
On Electronic Signature
Law 34/2002
On Information Society Services and Electronic Commerce
Law 56/2007
On Measures to Promote the Information Society
Regulation (EU) 679/2016
General Data Protection Regulation (GDPR)
Law 3/2018
On Data Protection and Guarantee of Digital Rights
Reglamento (UE) 910/2014 (eIDAS)
Ley 59/2003
de Firma Electrónica
Ley 3472002
de Servicios de la Sociedad de la Información y Comercio Electrónico.
Ley 56/2007
de Medidas de Impulso de la Sociedad de la Información.
Reglamento (UE) 679/2016
General de Protección de Datos
Ley 3/2018
de Protección de Datos y Garantía de Derechos Digitales.
We answer all your questions
Who issues the evidence of certified delivery?
ANF Certification Authority, as a Qualified Trust Service Provider (QTSP), assumes responsibility for the administration of the service, preparing the evidentiary document and certifying it with a long-term qualified electronic signature.
Can the recipient reply in the same process?
The sender can decide whether to accept replies or not. In this sense, the procedure is similar to the traditional notarial requirement record. If desired, the sender can set a deadline for the recipient to respond to the notification/requirement. With a simple click, the recipient can access the response record and formalize it free of charge.
Available options:
- No reply period (the sender does not want the recipient to use the ANF AC platform to respond)
- 24 hours
- 72 hours
- 7 days
- 15 days
- 1 month
Is it safe to send documents?
Documents are delivered encrypted with SafeBox ANFAC technology.
The recipient does not need to install decryption software (it is included in the file containing the documents).
In the case of encrypted document delivery, ANF AC does not access the content of the information; however, this does not prevent certifying its authenticity, since the documents are signed with an electronic seal.
What does this service provide evidence of?
- Notification carried out (communication and attached documents)
- Integrity of the content
- Identity of the sender and recipient
- Timestamp of each event (Qualified Electronic Timestamp):
- The delivery order by the sender
- Delivery to the recipient and, optionally
- Opening of the communication by the recipient (web attachments)
- Evidentiary document including the captured evidence
What certified delivery methods are available?
- Email, options:
- Recipient with an email address known to the sender
- Recipient with an email address known to ANF AC (Law 56/2007)
- SMS / WhatsApp / Instant Messaging:
- SMS / WhatsApp: phone number provided by the sender
- IM: recipient must be registered in the service
Enhanced security
- 2FA
- Informed consent receipt
Attachment collection:
- Web service
What legal framework supports the service?
Service in compliance with:
- Regulation (EU) 910/2014 (eIDAS) on electronic identification and trust services for electronic transactions in the internal market
- Law 59/2003 on Electronic Signature
- Law 34/2002 on Information Society Services and Electronic Commerce
- Law 56/2007 on Measures to Promote the Information Society
- Regulation (EU) 679/2016 General Data Protection Regulation (GDPR)
- Law 3/2018 on Data Protection and Guarantee of Digital Rights
Do not hesitate to contact us with any legal questions you may have regarding the scope and legal effectiveness of eBUROFAX ANF AC®.
Do you have any questions?
We are here to help you
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