Help center
Required Documentation
Documentation certificate of Natural Person
Documentation certificate of Legal Representative of a Legal Entity
Documentation certificate of Legal Representative of an Entity without Legal Personality
Documentation certificate of legal representative of sole and joint administrators.
Certificate Revocation
What is certificate revocation?
Reasons to revoke your certificate
How do I revoke my certificate?
Request Certificate
Use of the certificate
How to request an electronic certificate?
What type of proxy certificate should I apply for?
I have already requested my certificate from an OVP, what should I do?
How do I activate the certificate request? Have I done the activation correctly?
Confirmation of certificate request
Certificate status
Check the status of an application
I received an email stating that the certificate has been validated, how do I download it?
In the "Consult" section of Critical Access, the certificates appear in red.
There is no download button in the "Consult" section of Critical Access.
When does my electronic certificate expire?
How can I see the version of my Critical Access?
How do I update Critical Access?
Change the PIN of my certificate
I have forgotten my certificate PIN
I lost my token (USB)
Where can I find my certificate locator?